FAQ

All FAQs

Questions? Answers.

On this page, we address common queries about features, subscription options, and support services to help you navigate your experience effortlessly.

What if I have questions before I sign up?

We're happy to help. Reach out to our team and a real person will get back to you — no bots, no runaround.

What payment methods do you accept?

No credit card is required to get started. The Essentials plan is free, so there is nothing to pay. If you move to a paid plan later, we accept all major credit cards.

What are video profiles?

Instead of just a resume, workers on Collars can upload photos and videos of their actual work — completed jobs, credentials, licenses, and work history all in one place. As an employer, you get to see what someone can actually do before you ever schedule an interview.

Do I have to sign an annual contract?

No. Essentials is free, with no contract and no credit card required. You're never locked into anything you didn't choose.

Can I cancel anytime?

Absolutely. Essentials is free, so you will never be charged for it. If Collars isn't the right fit, you can close your account at any time. No awkward cancellation calls, no hoops to jump through.

Is Collars really free for employers?

Yes. The Essentials plan for Collars for Employers is free, and no credit card is required. Sign up to post jobs, browse video profiles, and see how the platform works for your business without spending a dime.

What makes Collars different?

Collars is a profile and match-based hiring platform for skilled trades and blue-collar jobs, designed to connect tradespeople with businesses looking for top talent. Unlike traditional job boards, both candidates and employers must match, ensuring the right fit for both sides—just like a dating app, but for jobs. 

How does Collars work? 

Applicants create a profile showcasing their skills, experience, and job preferences, while employers list available positions and the type of candidates they’re looking for. Our patented algorithm connects applicants with employers, but both must accept the match before moving forward—eliminating wasted time and improving hiring success. 

How much does Collars cost? 

Collars is free for applicants! For employers, the Essentials plan is free too. No credit card required.

Is Collars currently available?

The Collars app is coming soon! The app is expected to be available on the Apple App Store and Google Play Store this fall.

What industries does Collars serve? 

Collars has jobs in the industries of construction, manufacturing, agriculture, transportation, and specialized service.

Is Collars only for non-union work?

Nope! Anybody can use Collars.

Is Collars meant for gig work?

No, Collars is for full and part-time W-2 employment.

What if I’m not getting matches?

No worries! Keep your profile updated with skills, certifications, and availability. New jobs are posted regularly, so your next match could be just around the corner.

What if I don’t have any experience?

Apprenticeships: a person who is learning a trade from a skilled employer, having agreed to work for a fixed period at low wages.